Biti baji FAQ —
All your answers, right here

Yes, KYC verification is required for withdrawals above a certain amount. Simply upload a photo of your National ID (NID) or passport. Verification is usually completed within 24 hours.

No, biti baji allows only one account per person. Creating multiple accounts may result in permanent suspension and forfeiture of your balance. Stick to one account and enjoy everything the platform has to offer.

Some details (such as your mobile number or email) may require support assistance to update. You can edit general profile information yourself. For any changes, Help Center Contact us.

Yes, you can at any time Help Center You can request account closure at any time. Make sure to withdraw any remaining balance beforehand. As part of responsible gaming, both temporary suspension and permanent closure options are available.

The minimum age to register and play on biti baji is 18. We do not allow underage users to create accounts. We Responsible Gaming in our policy.

biti baji currently supports the following methods:

• BKash (Personal & Merchant)
• Nagad
• Rocket (DBBL)
• Net Banking & Card (selected banks)

To find out about the minimum deposit amount and more, Help Center See details.

Deposits via bKash, Nagad, or Rocket are usually credited within 1–5 minutes. Bank transfers may take a little longer. If there's a delay, Help Center Please contact us with your transaction ID.

Withdrawal requests are typically processed within 1–24 hours. Mobile banking (bKash/Nagad/Rocket) is the fastest option. Large withdrawals require completed KYC verification. Your first withdrawal may take a little longer to process.

The minimum deposit is generally ৳200 and the minimum withdrawal is ৳500. Maximum limits depend on your payment method and account verification level. To check the exact limits, Help Center See details.

Common reasons for a failed withdrawal: incomplete KYC, incorrect payment details, or unfulfilled bonus wagering requirements. If a withdrawal fails, your balance is automatically returned. For help resolving the issue, Help Center Contact us.

biti baji generally does not charge any additional fees for deposits or withdrawals. However, your mobile banking provider (such as bKash or Nagad) may apply their own charges, which are outside of biti baji's control.

Yes! New biti baji members receive a welcome bonus on their first deposit after registration. To learn about the bonus amount and terms, Bonus Page Check it out. Use the applicable code at the time of registration to receive your bonus.

Wagering requirements mean you must place bets a set number of times before withdrawing bonus funds. For example, a 10x wagering requirement on a ৳1,000 bonus means you need to wager a total of ৳10,000. Each bonus has its own terms — Bonus page View details.

Cashback offers return a portion of your net losses over a set period. For example, a 5% weekly cashback means you get back 5% of your total losses for that week. Cashback is typically credited every Monday.

Yes, biti baji has a referral bonus program. Share your referral link — when a friend registers and makes their first deposit, you'll earn a bonus. For full details on terms and amounts, visit the Bonus Page See details.

If the wagering requirement is not completed within the bonus validity period, the bonus balance will be automatically forfeited. Your original deposit amount will remain unaffected. Make sure to use your bonus as soon as possible after receiving it. To view current offers, Bonus Page visit us.

biti baji features:

• Sports Betting (cricket, football, tennis, and more)
• Live Casino (Roulette, Baccarat, card games)
• Slots (hundreds of varieties)
• Lottery & Virtual Sports

To view all games, Betting page & Platform visit us.

Yes, biti baji offers live betting. You can place bets in real time while a match is in progress. Use live scores and stats to guide your decisions. Live markets are available for cricket, football, and more. To learn more, Betting page See details.

biti baji uses decimal odds. Payout = Stake × Odds. For example: ৳100 stake × 2.5 odds = ৳250 (profit ৳150). Higher odds mean a lower chance of winning but a bigger reward.

If a match is fully cancelled, stakes are generally refunded. Rules may differ for postponed matches — typically, if the game doesn't start within a set timeframe, the bet is voided. For full details, Terms & Conditions page.

Log in and visit the Lottery page Go ahead, pick your preferred lottery, and purchase a ticket. Once the draw takes place, the results will be reflected directly in your account. Any winnings are added to your balance instantly.

The minimum bet amount varies by game type. For Sports Betting, it generally starts from ৳20. Casino games may have an even lower minimum. For accurate details, check the relevant game page or Help Center See details.

login page Click the "Forgot Password?" link, enter your registered mobile number or email, and you'll receive an OTP or reset link. Set your new password and log in. If you have trouble, Help Center Contact us.

Yes, you can enable 2FA on your biti baji account for added security. Turn it on from your profile settings. You'll receive an OTP on your mobile each time you log in, protecting your account from unauthorized access.

Change your password immediately and Help Center Let us know. Our security team will review your account activity and, if necessary, temporarily suspend the account while an investigation is carried out. Keeping your funds safe is our top priority.

No, biti baji does not sell or share your personal information with any third parties. Your data is used solely to provide our services and to meet legal requirements. For more details, please review our Privacy Policy Read more.

Yes, biti baji uses SSL encryption to keep all transactions secure. Payment processing follows international standards, and your personal and financial information is fully protected.

Yes, you can view and end all active sessions from your account settings. If you spot an active session on an unfamiliar device, sign out of all sessions immediately and change your password.

Help Center where you can start a live chat, send an email, or submit a ticket. Live chat is the fastest way to get a response. You're welcome to communicate in Bangla — our team is active 24/7.

Live chat responses typically take 2–5 minutes. Email or ticket responses may take 2–12 hours. For urgent issues, we recommend using live chat directly.

First Help Center File a formal complaint ticket. If it isn't resolved within 48 hours, it will be escalated to a senior team. All disputes are handled fairly and transparently.

Yes, biti baji's support team can assist you in Bangla. Our support system is built with Bangladeshi users in mind, so feel free to reach out in Bangla anytime.

download page Step-by-step instructions are provided, with separate guides for Android and iOS. If you run into any trouble, Help Center Let us know — our technical team will be happy to help.

biti baji is committed to responsible gaming. Responsible Gaming page Find information on self-exclusion, deposit limits, and professional support resources. Feel free to reach out to us anytime you need help.