How to use the biti baji Help Center
Whether you're new to online betting or a seasoned player, questions are bound to come up. biti baji's Help Center was built with exactly that in mind. You'll find clear, straightforward answers to all your questions — no confusing technical jargon.
Just type your issue in the search bar above and the relevant guide will come up. If that still doesn't resolve it, our 24/7 live chat support is always there for you.
How to Deposit Correctly
biti bajiMaking a deposit is quick and easy. Log in to your account, click the "Deposit" button in the top right corner, select your preferred payment method, and enter the amount. Once the payment is confirmed, your balance is typically updated within 5 minutes.
When paying via bKash, always send to the designated merchant number. Sending to a personal number by mistake may delay your refund. Always save your transaction ID — it'll come in handy if any issues arise later.
Pro Tips: Enter any applicable bonus code before your first deposit to unlock extra benefits. For more details on bonus offers, Bonus Page here.
How to submit a withdrawal request
To withdraw your winnings, go to the "Withdrawal" menu. Set the amount from your current balance and choose your preferred payment method. Funds will be sent to the mobile number you registered with — no other number will be accepted.
One thing to keep in mind — bonus funds cannot be withdrawn directly. A wagering requirement must be met before bonus winnings can be cashed out. These terms are outlined biti baji's Terms & Conditions Full details are available on the page.
What to do if your withdrawal is delayed
Withdrawals are usually processed within 15 minutes. Occasionally, bank server issues or additional verification may cause a short delay. If it takes longer than 30 minutes, contact us via Live Chat with your transaction ID. Our team will do their best to resolve it within 1 hour.
Common Android App Issues & Fixes
biti bajiThe Android APK can be downloaded directly from our website. If it's not available on the Google Play Store, don't worry — our APK is completely safe and regularly updated.
- Having trouble installing? Go to your phone's settings and enable "Unknown Sources" or "Install Unknown Apps".
- App crashing? Check your phone's storage. You'll need at least 100 MB of free space.
- Login not working? Uninstall the app, reinstall it, and clear your cache.
- Running slow? Enable low-bandwidth mode — you'll find it in the Settings menu.
To learn more about the app, visit our Download Page Check there — it has a step-by-step guide with images.
Bonus claim terms & conditions
biti bajiVarious types of bonuses are available on biti baji — a welcome bonus on your first deposit, a weekly reload bonus, and VIP bonuses for regular players.
To claim a bonus, you generally need to select the bonus option before making your deposit. Adding a bonus after a deposit is rarely possible. It's good practice to check the bonus page each time you deposit.
What is a wagering requirement?
Say you deposit ৳1,000 and receive a ৳2,000 bonus. You can't withdraw that bonus directly. You'll first need to wager a total amount equal to the bonus multiplied by a set rollover (e.g., 10x or 20x). After that, your remaining balance becomes withdrawable.
